You can request a specific time when you call, and staff will do their best to adhere to thatdate/ time. Please note if an outside vendor or regulator is inspecting, then there may be lessflexibility on date and times, and in some cases those outside inspections are mandatory.

No, once notice has been issued by Property Management, staff may enter even if you are not home. You can choose to be home, but an adult must be present.

AHA and Asset Living adhere to State Law and will provide at least 24 hours’ written notice for nonemergency entry. State law and the lease allows for no notice or shorter notice entry for emergencies. However, annual/biennial Inspections are scheduled at least 30-days in advance.

Each unit is inspected by Property Management at least once a year. More frequent inspections may also be required by lenders, investors, regulators, for tenants who are on Section 8 or if a tenant has a property issues such as hoarding, pest control, or has requested a Reasonable Accommodation for additional bedroom or equipment.

Each work order is given a unique identifier. You may request that unique identifier from the staff. Work orders can also be tracked by last name or address.

If you are not home, Maintenance will leave a tag in your home noting when they entered.

Yes, as long as they are clearly over the age of 18.

Please secure your animals prior to maintenance entering.

You do not need to be home. You will be asked if you give permission to enter verbally when you request maintenance. If you do not give permission, you or another adult must be home.