File A Complaint

AHA Complaint

The Housing Authority of the City of Alameda (AHA) strives to provide the highest levels of customer service and to serve as a resource to tenants, program participants, landlords, and the public. If the encounter with AHA was less than satisfactory, there are processes in place to submit complaints and grievances. Please review below for more information in regard to filing complaints.

To submit an anonymous form, simply do not include your name when submitting online form.

Completed PDF forms should be mailed to:

The Housing Authority of the City of Alameda
701 Atlantic Avenue, Alameda, CA 94501

Or email to ombudsman@alamedahsg.org

Tort Claim

To present a Tort claim against the Housing Authority of the City of Alameda (AHA) pursuant to Government Code Section 910.4, please complete the AHA Claim Form below.

Completed PDF forms should be mailed to:

The Housing Authority of the City of Alameda
701 Atlantic Avenue, Alameda, CA 94501

Or email to ombudsman@alamedahsg.org

Fair Housing Complaint

If you have been denied your housing rights, you may have experienced unlawful discrimination. If you think you may be a victim of housing discrimination, you may file a complaint with HUD (the U.S. Department of Housing and Urban Development)or the California Civil Rights Department (CRD).

Should you have additional needs, feel free to contact the U.S. Department of Housing and Urban Development (HUD) and the California Civil Rights Department (CRD) to address your concerns.

The Department of Housing & Urban Development (HUD)

SAN FRANCISCO REGIONAL OFFICE

One Sansome Street, Suite 1200
San Francisco, CA 94104
https://www.hud.gov/

Fraud or Abuse Claims

If you suspect fraud or abuse of assisted housing, please report it to AHA using the online fraud form. All reports of alleged abuse are kept confidential.

Forms should be mailed to:

The Housing Authority of the City of Alameda
701 Atlantic Avenue, Alameda, CA 94501
Or email to ombudsman@alamedahsg.org

AHA’s Section 504 Non-discrimination and Disability Policy

The City of Alameda Housing Authority’s policy regarding discrimination based on any of the following items: race, color, religion, national origin, sexual orientation, gender, gender identity, marital status, disability, age, or familial status.

Click this link to review the 504 policy in detail.

Phone: (510) 747-4305
Fax: (510) 522-7848
TDD: (510) 522-8467
Email: 504coordinator@alamedahsg.org

In observance of the following holidays, the Housing Authority of the City of Alameda main office (at 701 Atlantic Avenue) will be closed on Memorial Day (May 27th), Juneteenth (June 19th), Independence Day (July 4th).