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I already provide my income information to AHA, why do I need to do recertification for property management as well?
The Section 8 program is a separate program run by the Housing Authority of the City of Alameda and the information provided stays with that program. All of the properties owned/managed by AHA have other funding requirements that require a separate certification to be done by property management. We appreciate your help in completing all…
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Can I call pest control directly to treat my unit?
No, you must call your property manager to have your unit inspected. In many cases service may be covered by property; however, in the cases of severe neglect and inhabitability residents may be responsible for the cost of treatment. TIP: It is always best to report a problem as soon as it is noticed, rather…
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Can I have a satellite TV?
Yes, with landlord approval. Satellite dishes may not be mounted to any building or structure and must remain on the patio to the unit in which you are assigned.
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Can I park my car in my parking spot, even if it isn’t registered or not currently running?
No, all vehicles must be properly registered to a leaseholder in the household and in working order. Vehicles that appear to be abandoned will be tagged and towed if not moved or registered by the time the notice expires.
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I need to get rid of large furniture, can I take it down to the dumpster for trash pick-up?
No, trash service covers general everyday waste and does not cover large items. If you need help disposing of large items such as furniture or appliances please contact your property manager or LifeSTEPS for resources. If it is discovered that you did put large items in the trash area, you may be charged back the…
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What utilities are covered by my rent?
This varies by property. Please refer to your signed lease agreement.
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What if I want to add/remove someone to my household?
Tenants must obtain prior approval from the Landlord to add/remove any members to the household, including live-in aides, and further agree not to allow any additional members of the household to move in without Landlord’s approval. If you receive a Section 8 Housing subsidy you must also contact your Housing Specialist.
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What if I have a guest coming to stay in my home? Do I have to notify property management?
Yes, guests visiting for more than fourteen (14) consecutive days in any one-year period is prohibited without Landlord’s written consent.
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I want to move from my unit. What is the process?
If you are a participant of the AHA’s subsidy, you need to inform your caseworker. The caseworker will provide you with the paperwork to start the process You must give 30 day written notice to our landlord. If you are a resident not assisted under the AHA’s programs, you may contact the Alameda Rent Program…
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What is a Quality Control HQS inspection?
AHA is required by HUD to conduct quality control inspections on a percentage of recently inspected units. This means in a small number of cases each year; a section 8 resident will be inspected twice in short succession.