Ombudsperson Program

What is the AHA Ombudsperson Program?

The Housing Authority of the City of Alameda Ombudsperson is a solution-oriented community resource available to all AHA tenants, AHA program participants, AHA landlords, City of Alameda residents, City of Alameda property owners, City of Alameda businesses, and other community organizations.

The OmbudsPERSON is a community liaison and provides an array of services, including:
  • Resolving tenant complaints or tenant disputes.
  • Identifying AHA staff members to answer specific questions.
  • Developing and expanding community partnerships.
  • Serving as an unbiased AHA representative to help find a resolution.

All AHA tenants, AHA program participants, and AHA landlords are encouraged to first call their designated AHA contact person before contacting the Ombudsperson. Also, please direct all routine questions and concerns to the designated AHA contact person.

IMPORTANT: The AHA Ombudsperson Program is not the long term care Ombudsman for Alameda County. All complaints or inquiries related to Long Term Care in Alameda County need to be directed to Empowered Aging at (510) 638-6878.

IMPORTANT UPDATE

In the event of a federal government shut down, the Housing Authority of the City of Alameda (AHA) expects Housing Assistance Payments (HAP) to our landlords, for AHA subsidized rental units, to continue as usual. If you have not received your HAP payment by the 5th of October, please contact an AHA Housing Specialist.  AHA Housing Specialists are assigned by tenant last name.  To find AHA Housing Specialist contact information please review the information below.

Tenant Last Name                 AHA Staff                       

A – FRED                                      Simone Kittles (510) 747-4301 / skittles@alamedahsg.org

FREE – KP                                    Dee Dee Adeosun (510) 747-4319 / dadeosun@alamedahsg.org

KQ – REYE                                   Corliss Glanton (510) 747-4309 / cglanton@alamedahsg.org

REYF – Z                                        Jo Ann Harris (510) 747-4329 / jharris@alamedahsg.org

Please continue to monitor AHA’s website (www.alamedahsg.org) for updates regarding the federal government shutdown.

UPDATE

The Housing Authority of the City of Alameda main office (located at 701 Atlantic Avenue) will be closed for staff trainings on Monday (October 6th) and Tuesday (October 7th).