What should a resident do if they are not satisfied with the work?

What should a resident do if they are not satisfied with the work?

July 8, 2022

Please call or email the property manager for your community, then contact AHA so staff can troubleshoot. You can also file a complaint at https://www.alamedahsg.org/contact-aha/file-a-complaint/

In recent weeks, the Housing Authority of the City of Alameda (AHA) issued over 60,000 letters regarding the December 2024 waitlist opening.   Unfortunately, AHA cannot respond to your emails or phone calls. Applicants are advised to closely review any emails and letter(s) sent from AHA.

If you selected multiple wait lists when you applied in December 2024, you may be notified multiple times via written letter for each wait list you applied to.   A lottery for each wait list is performed separately.  So applicants may, for example, be selected for one wait list but not selected for another wait list.   See FAQs for more information.  Please also note that being selected for a wait list does not mean housing is available immediately.

Applicants can log in to the applicant portal here:   The Housing Authority of the City of Alameda Online Portal

Applicants can also read the Frequently Asked Questions here: Wait List Information