File A Complaint

AHA Complaint

The Housing Authority of the City of Alameda (AHA) strives to provide the highest levels of customer service and to serve as a resource to tenants, program participants, landlords, and the public. If the encounter with AHA was less than satisfactory, there are processes in place to submit complaints and grievances. Please review below for more information in regard to filing complaints.

File online AHA Complaint

To submit an anonymous form, simply do not include your name when submitting online form.

Print AHA Complaint Form

Completed PDF forms should be mailed to:

The Housing Authority of the City of Alameda
701 Atlantic Avenue, Alameda, CA 94501

Or email to ombudsman@alamedahsg.org

Tort Claim

To present a Tort claim against the Housing Authority of the City of Alameda (AHA) pursuant to Government Code Section 910.4, please complete the AHA Claim Form below.

Print AHA Tort Complaint Form

Completed PDF forms should be mailed to:

The Housing Authority of the City of Alameda
701 Atlantic Avenue, Alameda, CA 94501

Or email to ombudsman@alamedahsg.org

Fair Housing Complaint

If you have been denied your housing rights, you may have experienced unlawful discrimination. If you think you may be a victim of housing discrimination, you may file a complaint with HUD (the U.S. Department of Housing and Urban Development)or the California Civil Rights Department (CRD).

HUD Complaint Form

CRD Complaint Form

Should you have additional needs, feel free to contact the U.S. Department of Housing and Urban Development (HUD) and the California Civil Rights Department (CRD) to address your concerns.

Civil Rights Department (CRD)

OAKLAND OFFICE LOCATION

555 12th Street, Suite 2050 Oakland, CA 94607

TEL: (800) 884-1684

EMAIL: contact.center@calcivilrights.ca.gov

The Department of Housing & Urban Development (HUD)

SAN FRANCISCO REGIONAL OFFICE

One Sansome Street, Suite 1200
San Francisco, CA 94104
https://www.hud.gov/

TEL: (800) 347-3739

EMAIL: HUD-PIHRC@tngusa.net

Fraud or Abuse Claims

If you suspect fraud or abuse of assisted housing, please report it to AHA using the online fraud form. All reports of alleged abuse are kept confidential.

File online Fraud Complaint

Print Fraud Complaint Form

Forms should be mailed to:

The Housing Authority of the City of Alameda
701 Atlantic Avenue, Alameda, CA 94501
Or email to ombudsman@alamedahsg.org

AHA’s Section 504 Non-discrimination and Disability Policy

The City of Alameda Housing Authority’s policy regarding discrimination based on any of the following items: race, color, religion, national origin, sexual orientation, gender, gender identity, marital status, disability, age, or familial status.

Click this link to review the 504 policy in detail.

Phone: (510) 747-4305
Fax: (510) 522-7848
TDD: (510) 522-8467
Email: 504coordinator@alamedahsg.org

IMPORTANT UPDATE

In the event of a federal government shut down, the Housing Authority of the City of Alameda (AHA) expects Housing Assistance Payments (HAP) to our landlords, for AHA subsidized rental units, to continue as usual. If you have not received your HAP payment by the 5th of October, please contact an AHA Housing Specialist. AHA Housing Specialists are assigned by tenant last name. To find AHA Housing Specialist contact information please review the information below.

Tenant Last Name AHA Staff

A – FRED Simone Kittles (510) 747-4301 / skittles@alamedahsg.org

FREE – KP Dee Dee Adeosun (510) 747-4319 / dadeosun@alamedahsg.org

KQ – REYE Corliss Glanton (510) 747-4309 / cglanton@alamedahsg.org

REYF – Z Jo Ann Harris (510) 747-4329 / jharris@alamedahsg.org

Please continue to monitor AHA’s website (www.alamedahsg.org) for updates regarding the federal government shutdown.

UPDATE

The Housing Authority of the City of Alameda main office (located at 701 Atlantic Avenue) will be closed for staff trainings on Monday (October 6th) and Tuesday (October 7th).