Tenant Responsibilities

Rent is due on the 1st of each month and considered late after the 5th day of the month. If the 5th day of the month falls on a weekend or a holiday, rent will be due the following morning. All rent payments should be turned in at the property manager’s office of the housing community. If payments are submitted to the incorrect location or after the grace period, a late fee will be applied.

Check or money order are the only accepted forms of payment.

Property management is responsible for completing annual income certifications. This is separate from the income certification that is completed by the assigned AHA Housing Specialist.

For all rental property leasing and info on how to apply, please contact the property directly. To view available affordable housing rentals in the City of Alameda, please click here.

Property management applicants and tenants are encouraged to contact the property manager to make appointments to ensure your needs are met. All property offices have their business hours posted outside of their main door. If you have any questions call or email them directly.

Please see your property under the “Current Communities” webpage for their contact information.

LifeSTEPS staff can connect AHA residents and program participants to important social services and resources including the Alameda Food Bank, Medical Services, Rental Assistance, Transportation, Recreation and Trade School Scholarships, just to name a few.

For more information, call Angel Reyes at (510) 410-0161 or send an email to areyes@lifestepsusa.org.

If you need a Reasonable Accommodation that pertains to your unit, please contact the property manager for your community.

Visit the “Current Communities” webpage for the property manager contact information.

You can also submit a Reasonable Accommodation request online, please click here.

For more information related to Reasonable Accommodations,

please contact Program Assistant: Teresa Serrato

tserrato@alamedahsg.org or (510) 747-4326.

For more information about the Violence Against Women Act (VAWA), please visit AHA’s VAWA webpage.

AHA will provide language assistance services to persons with LEP to reduce barriers to affordable housing.

For more information, please review AHA’s current LAP for LEP here:

Language Access Plan (LAP) LAP – Appendix A LAP – Appendix B

If you have any questions, please contact us.