Ombudsman
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The Housing Authority of the City of Alameda Ombudsman is a solution-oriented community resource available to all AHA tenants, AHA program participants, AHA landlords, City of Alameda residents, City of Alameda property owners, City of Alameda businesses, and other community organizations.

The Ombudsman is a community liaison and provides an array of duties, including:

  • resolving tenant complaints or tenant disputes.
  • identifying AHA staff members to answer your specific questions.
  • developing and expanding community partnerships.
  • serving as unbiased AHA representative to help you find resolution.
  • ensures that your concern is satisfactorily addressed.

All AHA tenants, AHA program participants, and AHA landlords are encouraged to first call your designated AHA contact person before contacting the Ombudsman. Also, please direct your routine questions and concerns to your designated AHA contact person.

To contact the Ombudsman, please call (510) 747-4358 or complete the form.

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